About the Authors 

 

Warren P. Porter is Professor of Zoology and Chair of the Department of Zoology at the University of Wisconsin-Madison. Since becoming chair in 1994, he has received national and campus recognition for teaching and research and has led his department to a State of Wisconsin award for management excellence. Professor Porter=s current research focuses on how climate, disease, and low level toxicant mixtures affect potential for growth, reproduction population dynamics and community structure in reptiles and mammals. 

Kathleen A. Paris is a consultant for the University of Wisconsin-Madison Office of Quality improvement. In addition to serving as the facilitator for the planning process used by the Department of Zoology, she has consulted on strategic planning in educational institutions throughout the country and in Guam and the Virgin Islands. She holds a Ph.D. in Educational Administration and has served as a senior lecturer on the Madison campus and as adjunct faculty for Cardinal Stritch College, Milwaukee, Wisconsin.

For Additional Copies

 

Additional copies of this publication may be obtained at no charge from the Office of Quality Improvement, University of Wisconsin-Madison, 199 Bascom Hall, 500 Lincoln Drive, Madison, WI 53706-1380. E-mail us at oqi@mail.bascom.wisc.edu or phone 608-262-6843 or fax 608-262-9330.

 

81998 by the University of Wisconsin System Board of Regents s:\u\zoology\strategi.wpd

Table of Contents 

List of Figures 4

Foreword by John Wiley 5

Introduction 5

Overview of the Planning Process 6

Operating Principles 8

Mission 9

Vision for the Future 9

Situational Analysis 10

Strategic Directions 10

Committees 13

Professional Development to Support Planning 14

Creating Action Plans 16

Goals and Impacts of the Planning Process 20

Lessons Learned 23

Next Steps 23

For Department Chairs: Creating and Sustaining a Culture

of Continuous Improvement and Innovation 24

References 25 

Appendices 

Planning Retreat Agenda 26

University of Wisconsin-Madison Mission, Vision, Priorities 27

Department of Zoology Key Areas Related 28

Strategic Planning Committee for Improving Instruction 29

Rewards Committee Memo to Department of Zoology Faculty and Staff 33

Financial Resources Committee 35 

List of Figures

 

Figure Page

 

1 Strategic Planning Model 6

2 Summary of Situational Analysis 10

3 Department of Zoology Strategic Directions, 1995-2000 12

4 Faculty and Staff Action Team Selection Form 13

5 Faculty Interest Survey for Mini-Workshops 14

6. Agendas for Mini Sessions on Effective Committees 15

7 Charge to the Committees 16

8 Action Planning Format 17

9 Suggested Steps for Committees 18

10 Time Line 19

11 Ground rules for Resources Committee 22

12 Ecosystems Innovation Consortium (Draft) 23

 

Foreword

One of the most important things a department chair can do is lead the development and implementation of a strategic plan. This document describes the strategic planning process utilized by the Department of Zoology and led and supported by Department Chair, Warren Porter. At the University of Wisconsin-Madison, we have a campus vision and framework for planning. The vision themes which focus on learning and the institutional strategies to move forward are described in A Vision for the Future: Priorities for UW-Madison in the Next Decade. Ultimately, however, it is the chair who determines the probability for success in departmental planning. Without the leadership of the chair, it is unlikely an academic department will be able to create vibrant plans that involve the necessary players and increase the capacity of the department to fulfill its mission.

John Wiley, Provost

University of Wisconsin-Madison

April, 1998

 

Introduction 

This is a blueprint with specific examples of how we created our own strategic plan and used it to help us function better in a lot of ways. It helped us change attitudes, solve problems, work more efficiently and become more comfortable with change. What we are doing is an ongoing process of growth, both personal and departmental. We hope this helps you in your quest for growth and development too.

Warren P. Porter, Chair

Department of Zoology

University of Wisconsin-Madison

April, 1998

 

Overview of the Planning Process  

This strategic plan for the Department of Zoology, University of Wisconsin identifies the directions in which the department intends to move in the next three to five years and includes annual goals and objectives.

 Warren Porter, Department Chair, invited all faculty and staff to attend the initial strategic planning event in the Spring of 1995. (See Appendix A for agenda.) Prior to the strategic planning event, all departmental faculty and staff, were contacted via E-mail by the department chair and asked to indicate what they felt were departmental strengths and opportunities for improvement, as well as opportunities and barriers. The aggregated results were used for plan development.

 Also as preparation for the planning event, Department Chair, Warren Porter presented a videotape, Mining Group Gold (1992) at a faculty meeting to begin dialogue on more effective collaborative efforts.

 The group utilized the campus vision document, A Vision for the Future, as a framework for their planning. The priorities for UW-Madison in the next decade articulated in the document were: maintaining research preeminence; rethinking the organization; reconceptualizing undergraduate education; encouraging collaboration; maximizing human resources; updating the Wisconsin Idea; joining the global community; using technology wisely; and renewing the campus physical environment. (See Appendix B.)

 The chart entitled, ADepartment of Zoology Key Areas Related,@ had been developed prior to the planning event and served as a reminder of the total activity of the department. (See Appendix C.) The result of the one-day planning session was a proposed plan which included the department=s mission, vision for the future, and strategic directions.

 At a subsequent faculty meeting in the Fall of 1995, all faculty and staff were asked to review the proposed strategic plan. After the plan was refined based on this review, all faculty and staff members were asked by department chair Warren Porter to work on a committee or project that arose from the strategic planning process.

To prepare for action plans and committee work to carry out the strategic plan, two faculty meetings of one-hour each were devoted to learning committee processes and planning techniques. Subsequently, the action committees have used such tools as check-sheets, flow-charts, affinity processes and interrelations diagrams to analyze information. 

A formal check on planning progress was conducted in the Spring of 1996 at a faculty meeting which was attended by the College of Letters and Science Associate Dean. The needs of the action committees for financial resources were incorporated into the budgeting process early in 1996. A progress check was again held in April, 1997, with Chancellor David Ward and Provost John Wiley in attendance. At this meeting, Chancellor Ward presented to the department an award for management excellence from Wisconsin Governor Tommy Thompson.  

The strategic planning process used is shown in Figure 1. This model is currently being used throughout the University of Wisconsin campus in departments and offices ranging from Accounting to Pathology and Laboratory Medicine.

 

Figure 1. Strategic Planning Model

 

Operating Principles  

During the strategic planning retreat in April, 1995, Department Chair, Warren Porter outlined the basic principles he embraced personally. He said he would fulfill his role as department chair according to these ten principles from Arnold and Plas, The Human Touch (1993) and that it was his hope that faculty and staff would also observe these principles in dealing with him and each other:

  1. Care about the golden gripes
  2. ...When you find out where a person's 'itch' is, you've located...energy and commitment for improving (p. 32).

  3. Support personal and family lives
  4. ...permit people to make decisions that support their personal lives, even when those decisions remove energy from the job temporarily (p. 34)

    ...When we treat each other's personal lives with respect and caring, they treat the group with respect and caring (p. 36).

  5. Promote honesty without fear
  6. ...Nobody will take a risk or be honest in an atmosphere of blame or retribution (p. 36).

    ...Where there is habitual acquiescence, there is decay (p. 37).

  7. Provide access to the leadership
  8. ...The path of communication does not need to follow the path of command. Although lines of command are linear, lines of communication need to be circular and pervasive (p. 38).

  9. Encourage risk taking
  10. It doesn't have to be right the first time, it just needs to be real (p. 41).

  11. Everyone in this organization is of value
  12. When the going gets tough, the tough remember what they believe in--and act out of those beliefs rather than out of frustration or fear. (p. 49).

  13. Provide meaningful authenticity
  14. Being willing to be massively human gets a higher quality job done (p. 50).

  15. Keep communication real and open
  16. ...Extra time spent 'taking the time to be human' is well spent. In the long run it saves hours...(p. 52).

  17. Create a shared vision
  18. When members of an organization begin to see that a supervisor isn't going to take advantage of position to force an iron will and/or mediocre ideas..., some very important things start to happen. People start getting excited....They become co-creators of the dreams and the plans and the products (p. 56).

  19. Build in continuous quality improvement

...allows the system to have the maturity to cease blaming an individual when things go wrong and to look instead for the glitches in the system that prevent individuals from doing what needs to be done (pp. 58-59).

 

Mission 

The mission is a statement of the fundamental purpose for which a department, office, school or college, or organization exists. It describes not only what is done, but why it is done and for whom.

 

The mission of the Department of Zoology is to do teaching, research and provide service for the College, campus and general public in the areas of Cell Biology, Developmental biology, Neurobiology, Physiology, Ecology, Ethology and Evolution

 

Vision for the Future 

An organization's vision is a vivid picture of where and what its members want to be in the future. To create the vision, planning retreat participants responded to this statement, "Describe the ideal Department of Zoology at the University of Wisconsin-Madison in the Year 2000 A.D." Utilizing both individual brainstorming and a group prioritization process, the group came to consensus on the following vision for the department's future. The elements are presented in random order.

 

Vision for the Future
of the Zoology Department

 

The Department of Zoology in
2000 A.D. will be characterized by:

  1. Adequate time and resources for all individuals to be effective - proactive 
  2. Team spirit 
  3. One building 
  4. Intra and interdepartmental collaboration 
  5. Recognition of people's individual missions and strengths 
  6. On-going joint planning, implementation and evaluation 
  7. Department plays a leadership role on campus in undergraduate biological education 
  8. Professional renewal and enrichment for all 
  9. Equitable reward system for teaching/service and research

 

Situational Analysis

In this portion of the planning process, the organization looks at itself and identifies what it is doing well and where it is strong as well as what processes and current approaches could be improved. Attention is also focused on the environment in which the department or office or organization exists--"What opportunities exist out there that can help us? What threats are coming or will come from the outside that we must anticipate?"

Prior to the initial planning retreat, all faculty and staff of the Department of Zoology had been invited to respond to an E-mail survey from Chair Warren Porter to determine current strengths of the department as well as opportunities to improve. Additional questions included, "What is happening inside and outside the University that can help the department?" and "What is happening inside and outside the university that can hurt the department?" Results from the E-mail survey were aggregated by a consultant from the Office of Quality Improvement and the results were discussed at the retreat. See Figure 2.

Strategic Directions

Strategic directions embody the strategic thinking of the planning group. They describe the broad choices for the organization as a whole for the next three to five years. The late University of Wisconsin Professor, Dale McConkey characterized strategy as "exploiting or capitalizing on limited resources in those limited number of major directions or options where you can realize the greater benefit levels for [those you serve.] He said the essence of strategy was differentiation--how can your department provide services that are different from others? Differentiation can be according to types of users or clients, geography, delivery system, or kinds of programs and services. Although goals will change annually, as current goals are accomplished and new ones take their place, the strategic directions will presumably remain the same for several years unless major changes occur in the organization or its environment which require different directions.

The Department of Zoology planning committee, after creating a vision for the future and identifying its current internal and external situation, responded to this question: "What actions should we take in the next five years to make our vision a reality?" Four strategic directions resulted. They describe the departmental choices that will move them toward their ideal situation. The resulting strategies are shown in Figure 3.

Internal Strengths

Internal Opportunities for Improvement

External Opportunities

External Threats/Barriers

Strong, committed faculty and staff, including vigorous untenured staff

Physical separation

Support from L&S

State and federal budget cuts

Good infrastructure (financial, administrative, building needs)

Lack of cohesiveness in department/lack of common purpose, vision

Accountability measures will actually help us compete with other departments

Community/public/legislators' perceptions of University

Large student base in basic courses, popularity of these courses

Poor interpersonal relations/

Unwillingness to participate in solving problems

Growing popular interest in biology, ecology, health

Attitude that faculty are the most significant stakeholders

World class research standing in a number of fields

Graduate students focus too narrowly

"New reputation" as a cooperative, productive department

Attempted restructuring of Biological sciences and push for cross college cooperation

Strong research support from University and department

Need more financial support for graduate students (beyond TA dollars)

Strengthening and rationalizing Biology within L&S would strengthen the department

Control by business interests can hurt our basic mission

Positive relationship with dean/other University units

Advising

 

Expansion of 151-2 and the resulting confusion/ disorganization hurt Zoology

Good communication from chair and his efforts to address issues

Need stronger office/clerical support, especially in Birge

 

Attempts by other colleges to usurp Zoology functions

Flexible programs for students

Loyalty of students and staff is extradepartmental due to extramural research support received through other programs/ departments

 

Role of student course evaluations/pressure for grade inflation

High quality graduate students

 

 

Students come to us inadequately prepared

Reasonable teaching loads

 

 

People are getting burned out just when it should be getting interesting

 Figure 2. Summary of Situational Analysis

 

Department of Zoology Strategic Directions, 1995-2000

  1. Improve Instruction
    1. Improve student advisement process
    2. Increase number of interdisciplinary courses
    3. Retain/regain leadership role in undergraduate biology education
    4. Enhance teaching skills
  2. Develop Reward System
    1. Develop an on-going planning, implementation and evaluation system
    2. Set up system for evaluating and rewarding teaching, research and service for everyone based on their personal mission statements
    3. Increase recognition and visibility of department
    4. Increase opportunities for professional development for everyone
  3. Increase Physical and Financial Resources
    1. Raise funds
  4. Unify Department (See All Other Strategies)

Three implementation committees were formed to take action within the first three directions and two remaining directions seemed to be within the purview of existing departmental committees and thus were referred to those committee:

Computer Committee - Responsible for strategy to: Upgrade computer technology

Figure 3. Department of Zoology strategic directions, 1995-2000

 

Committees

At the planning retreat, eleven directions had been identified. When the faculty and staff as a whole reviewed the proposed directions in the Fall of 1995, it was pointed out that there were four major overall strategies and that the others were actually substrategies. Following are the strategies revised accordingly. (One-year goals and three-year goals were later developed by the implementation committees for these strategies.)

All faculty and staff were asked by the Departmental Chair (Figure 4) to provide their first, second and third choices for serving on one of the three action committees (or subcommittees) for moving toward the aims identified in the plan. Some standing departmental committees were reconstituted based on the plan. Chair Warren Porter reported that there was enough diversity of faculty and staff interest that everyone who responded was able to be placed in his or her first choice of activity.

Department of Zoology - Action Team Sign-Up

Name: _________________________________

 

Please indicate your: 1st, 2nd, and 3rd choices for serving on an action team in 1995-96:

______ 1. Improving Instruction

a. Improve student advisement process

b. Increase number of interdisciplinary courses

c. Upgrade computer technology for networking and teaching

d. Retain, regain leadership role in undergraduate biology education

______ 2. Develop Reward System

a. Develop an on-going planning, implementation & evaluation system

b. Set up system for evaluating & rewarding teaching, research & service for everyone based on their personal mission statements

c. Increase recognition & visibility of department

______ 3. Increase Physical and Financial Resources

a. Raise funds

b. Investigate mechanisms to physically unite the department

Would you be willing to serve as a team leader?

___Yes ___No ___Not Sure

Figure 4. Faculty and Staff Action Team Selection Form

 

Professional Development to Support Planning

To maximize the opportunities for the action teams or committees to accomplish their work, the department sponsored two professional development activities aimed at increasing or sharpening skills to work effectively in action-oriented committees. Prior to planning the two one-hour events, all faculty members received a questionnaire (Figure 5 below) regarding their interests.

Both sessions (See Figure 6, next page) were well-attended by faculty and included several key departmental academic and administrative staff members. A number of ideas were generated for increasing departmental visibility in the second mini-workshop which ultimately became goals for the Rewards committee. A follow-up evaluation of the mini-sessions indicated that participants had responded favorably overall to them.


Faculty Interest Survey for Effective Committees Mini-Workshops Department of Zoology

The Department of Zoology will hold two mini-workshops for faculty on October 10 and October 17 on improving the effectiveness of our committee work. The ultimate goal it so use the time we spend in meetings to the maximum effectiveness and efficiency so that we can accomplish the things that are important to us. The instructor will be Naomi Gray from the Office of Quality Improvement here on campus;

Possible topics include: what's the difference between a committee facilitator and a committee chair and do you need both? What kinds of processes do successful committees use? How can you make your committee a successful team? What are some ways to simplify and agendas and minutes and the like.

We want to make these mini-workshops as useful as possible to you. Please answer the following questions to help us plan more effectively.

  1. What information or expertise on effective committees would you like to have?
  2. What information on effective committees would you consider unnecessary?
  3. In your opinion, what are the most common problems faced by the committees in this department?
  4. What comments or concerns, if any, do you have about the upcoming mini-workshops on effective committees?


Figure 5. Faculty Interest Survey for Mini-Workshops

Agenda

Effective Committees - Department of Zoology

October 10, 1995

 

Purpose of Session: To share and process information relative to establishing effective committees.

Desired Outcomes: C Identify the key characteristics of highly effective committees.

C Learn to use the affinity process for aggregating committee members' ideas.

Times

Topic

12:10 p.m.

Introduction to Mini-Workshop and relationship to department's strategic planning - Kathleen Paris

12:20 p.m.

Welcome, Warm-up, and Review Agenda - Naomi Gray

12:30 p.m.

Affinity ACTIVITY:

"What are the characteristics of unusually effective committees?"

1:00 - 1:10 p.m.

Questions/Answers and Evaluation

 

Effective Committees - Part II: Setting Priorities

October 17, 1995

 

Purpose of Session: To share and process information relative to setting priorities.

Desired Outcomes: C Learn three techniques for identifying priorities.

C Respond to questions raised by participants.

Times

Topic

12:10 p.m.

Welcome, Warm-up, and Review Agenda - Kathleen Paris

Share comments from session one

12:25 p.m.

 

 

 

12:55 p.m.

Nominal Group Technique Activity - Kathleen & Naomi

"What can we do to increase recognition and visibility of the department on campus?"

Interrelationship Diagram Demonstration - Naomi

Weighted Multi voting Discussion - Naomi

1:00 - 1:10 p.m.

Questions/Answers and Evaluation

Figure 6. Agendas for Mini-Sessions on Effective Committees

 

Creating Action Plans

Following the mini-sessions, Chair Warren Porter gave the charge to the action teams which would now be called Strategy Committees (Figure 7).

Department of Zoology

Charge to Strategy Committees

November 28, 1995

Each committee is charged with the following:

 

    1. Developing goals for the rest of this academic year around the strategy(ies) for which the committee is responsible;
    2. Creating an action plan for each goal;
    3. Achieving goals according to the plans developed.

 

Although suggested goals have been forwarded to most committees, based primarily on the strategic planning session last spring, each committee is expected to develop its own goals and action plans. Although plans are for this year, any committee should feel free to plan for two years or longer as the committees will be working on these strategies for the next 3 to 5 years.

 

If the committee will require additional resources to complete its work, the chair or co-chairs should submit the request in writing to Warren Porter. If additional resources are required, the request will be forwarded to the Budget Committee. Every effort will be made to provide the committees with the resources to move forward.

 

The committees can feel free to think creatively. Work can be divided up in any way that makes sense to the committee members. At this point, there are no boundaries constraining what the committees can or cannot do.

 

Goals and action plans should be submitted to Warren Porter, Department Chair, by February 2, 1996.

 

Figure 7. Charge to the Committees

The action planning format for annual goals shown in Figure 8 had been shared at the mini-sessions held earlier. Note that each annual goal has an accompanying action plan to help ensure that the goal is accomplished. In addition to the action planning format, all committees were provided an outline of steps for successful committee work. This was offered to the committees as a suggestion, not as a mandate. See Figure 9.

Department of Zoology Work Plan, 1995-96

 

Strategic Direction: _________________________________________________________

Goal: _________________________________________________________

Measure of Success: _________________________________________________________

People Who Worked on This Plan:________________________________________________

 

Objectives/Activities

Person (s) Involved

Time Frame

Cost

How Will We Know When It Is Done?

Measure(s) of Success

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

This planning session has one rule: People cannot be assigned tasks unless they are present. If it is unavoidable, then someone in this room is assigned the task of notifying and/or negotiating with the individual.

Figure 8. Action Planning Format

 

Committee Implementation Steps

  1. Create roster of committee members
  2. Identify recorder for this meeting.
  3. Post "Issue Bin" and "To Do" flipchart lists.
  4. Review charge to committee and boundaries.
  5. Add any goals to charge that committee feels are missing.
  6. Create mission (aim, purpose) statement.
  7. Set committee ground rules - use affinity process.
  8. Determine committee roles for subsequent meetings (i.e.,leader, facilitator, recorder, timekeeper).
  9. Develop an action plan for each goal;
    1. Identify major activities/objectives
      Option 1: Brainstorm list of major activities necessary to accomplish goals on self-stick notes.
    2. Option 2: Develop tree diagram using self-stick notes.

    3. Identify a quantifiable measure of success (e.g. "X" funding secured, higher retention rate, etc.)
    4. Prioritize activities/objectives--use relations diagram, or simple sequencing
    5. Then, for each activity or objective, decide who will do what, when, with what resources and how the committee will know the activity is done
  10. What other connections of linkages (people, offices, organizations, other departments?) do we need to successfully complete these goals? (Add these to Action plan)
  11. Identify agenda items for next meeting.
  12. Review "To Do's" that must be completed before next meeting.

NOTE: It may take several meetings to complete the action plans, but this time invested up front will pay off in terms of committee accomplishments, productivity, and efficiency.

 Figure 9. Suggested Steps for Committees

 

Time Line

The planning process described here began early in 1995. By the Spring of 1996, significant gains had been accomplished.

Months

Activities

Done

March, 1995

Warren Porter, Department Chair, presented his personal operating principles to the department and invited all faculty and staff to attend the planning retreat scheduled for April 8

Faculty and staff surveyed via E-mail to identify departmental strengths, opportunities to improve and external opportunities and threats.

 

X

April 8, 1995

One-day planning workshop (a Saturday) to identify proposed vision and strategic directions

X

September, 1995

Faculty and staff review and refinement of vision and strategic directions.

Faculty and staff surveyed to determine interests for mini-sessions on effective committees.

Faculty and staff asked to identify which strategies they would prefer working on (first, second, and third choices)

X

 

October, 1997

Committee assignments announced

Mini-sessions on effective committees held.

X

X

November, 1995 through February, 1996

 

Strategy committees developed annual goals and began working to implement them.

Committee resource needs included in departmental budgeting process

X

 

X

 

April, 1996

Progress report shared in faculty meeting. Letters & Science Associate Dean attended.

X

 

September, 1996

All subcommittees developed second round of annual plans

X

October, 1996

Subcommittees report on goals for 1996-97 at department meeting

X

April, 1997

Progress report by subcommittees at department meeting attended by Chancellor David Ward and Provost John Wiley

X

September, 1997

 

Committees to present third round of annual plans at department meeting.

Re-examine departmental strategies in terms of changes in the environment. Are the directions still viable as originally identified?

Document and refine departmental administrative processes to support the strategies.

Figure 10. Planning Time line, Department of Zoology, 1995-1997

 

Goals and Impacts of the Planning Process

  1. Improving Instruction

The strategy for improving instruction encompassed five sub-strategies:

To convert the strategies into action, four subgroups were formed including undergraduate education, undergraduate advising/resources, graduate programs and teaching skills. (See Appendix D for a summary of activities.) The work of the four subcommittees and the impacts are summarized below. Note that in addition to these accomplishments, many additional activities are being developed.

    1. The increase in undergraduate enrollment was documented. (Data were collected on how many students had been turned away from which courses.) Resulting needs and requests for TAs were prioritized based on these data. Additional TA support was obtained resulting in a record number of full-time equivalent TAs for 1996-97.
    2. Course breadth requirements were completed in Spring of 1996
    3. The undergraduate advising handbook was revised.
    4. A flyer was created to interest students in zoology as a major. The flyer was distributed in the Spring of 1997 to students in introductory zoology and biology courses.
    5. An undergraduate jobs board was created and maintained on the WWW.
    6. An Undergraduate Zoology Club was initiated with 70 students attending the kick-off meeting in the Spring of 1997
    7. A one-credit graduate Zoology research experience was added and appeared in the Spring, 1997 timetable.
    8. The first graduate student/faculty lunch was held in Fall, 1997
    9. A graduate student advisor was designated.
    10. Successful trial run was completed of peer groups for improved teaching

 

II. Rewards

The goal of the rewards committee was to establish guidelines for a rewards system that supports and encourages professional development for zoology faculty and staff.

Proposals were developed by the subcommittee and presented to the faculty at an update session and then as formal motions. (See Appendix E.) Motions were passed to create the following changes in the departmental reward system. 

 

III. Increase Resources

The work of the committee to increase resources is summarized in the report, Strategic Plan Implementation Financial resources Committee Record. (Also see Appendix F.) Note that the committee established the ground rules shown in Figure 11. The resulting goals were focused around students, faculty, industry and student needs.

Ground Rules for the Financial Resources Committee

    1. Attendance is very important. Come to the meetings unless there is a very significant reason for not being able to make it.
    2. Start and end meetings on time.
    3. As a rule the committee will meet for one hour on Tuesdays after faculty meetings in room 163 Noland.
    4. The committee members are to be treated as equal participants in the business of the committee.
    5. The recorder will keep written records of decisions and actions of the committee and send copies of this record to committee members.
    6. Agendas for the next meeting will be set at the end of each meeting and included in the committee record which is sent to each member.
    7. Decisions of the committee will be made by general consensus.
    8. The content of what is said at meetings in general shall be considered open communication which can be freely discussed unless a member wishes to restrict this by stating a matter is confidential.
    9. Meetings will have no breaks.
    10. Action and future lists will be kept.


Figure 11. Ground rules for the financial resources committee

 

Lessons Learned in This
Planning Process

Warren Porter, Department Chair, discussed the lessons learned at the national conference of the North Central Association of Schools and Colleges (1997) and a conference of the American Association of Higher Education (AAHE) in 1996. These lessons learned are summarized below.

  1. The operating principles presented to the faculty and staff were essential to creating a culture for change. The operating principles established both expectations and the opportunity to try new things. (See p. 6.)
  2. Time was considered an important ingredient from the start. "The first thing I did was give back time to the faculty. In the past, we had weekly faculty meetings lasting one to two hours. I established a monthly faculty meeting which freed up faculty and staff to work on other things. We shortened meeting time by agreeing on a "time to end" for each agenda item. We saved so much time that one meeting per month was sufficient. This also stimulated much more communication and preparation for issues outside the formal meeting. This improved and stimulated more faculty interaction and "ownership" of processes and problems. That improved department cohesiveness.
  3. To keep the momentum going after the first burst of energy on the plan, invite deans, the provost, the chancellor to attend the reporting sessions. The campus leaders can "shine a light" on what the faculty and staff are accomplishing. Make these review sessions gala events with special foods, beverages, desserts to celebrate accomplishments and new directions.
  4. Use professional development activities to to help create a culture of change. We used two videotapes, Mining Group Gold (1992) and Joel Barker's Discovering the Future: The business of paradigms (1990) to help us begin looking at our work differently. The mini-workshops for the faculty [on effective committees] also helped establish a culture for change.
  5. When we began our planning, we attempted to complete it in staff meetings once a month. We found that this was fragmented and ineffective which led us to set aside the day-long retreat in April of 1995 so we could focus.
  6. To ensure that the committees were able to continue making progress, each committee had two co-chairs so that if one was not available, the other could be there.
  7. Having outside facilitators who were neutral about the content of our discussions helped move the process along.
  8. Associate Professor Tony Ives who co-chaired the improving instruction committee with Associate Professor, Monica Turner said that making the committee assignment for just one year made it more feasible for members and thus attracted faculty and staff to serve. "It started out as an ad hoc committee. Ultimately people became willing to devote more time, a lot of time, when they saw that the committee was getting results."
  9. Ives said that the committee began working on the "easier" things first to get some early successes and set the stage or the more complex efforts. Also, as a committee, they found brainstorming to be a useful tool for breaking the inertia.
  10. Every goal of the improving instruction committee had a sponsor and a timetable.
  11. Professor Steve Carpenter reported that the Rewards Committee, which he co-chaired, had used E-Mail for conducting all its meetings and that using this technology had proven very successful for their committee work.

Next Steps

The next step will be evaluating the impact of the actions that have been accomplished thus far. Some of the effort has already shown tangible results, such as the increase in financial resources through changes to the management of

endowment funds. To assess the impacts of other efforts--such as attracting and retaining students--requires a longer time frame.

For Department Chairs: 

Creating and Sustaining a Culture of Continuous Improvement and Innovation

 A research university maintains a culture of continuous improvement and innovation around scholarship. The department chair can nurture a culture in which that same spirit of discovery and innovation impacts all the functions of the academic department. Following are approaches suggested by author Warren Porter.

  1. Getting started: Creating a culture of continuous improvement and innovation
    1. Remember you are building attitudes first That is why a set of human-oriented operating principles that everyone accepts creates a culture that is open to change. This is the first thing that must be established to cultivate lasting change. You must find ways to encourage your people buy in.
    2. Find top quality technical support (people who have the tools and skills to help your group) and let them participate with you.
    3. Have technical support people attend regular departmental meetings so that faculty and staff can see that it is they, not the facilitators, who will make the decisions about what change will happen.
    4. Start small. Little successes bring confidence that bigger things can be achieved. Saving time at meetings and reducing frequency of meetings can show that better planning reduces, not increases workload. It also demonstrates that implementation and change, rather than inaction, can occur.
    5. Make planning and departmental meetings a very pleasant time (provide a little food, pleasant location, etc.).
    6. Allow people to participate where their interests lie. Allow them to select the committee(s) or team(s) that fits their interests. Then they will have the motivation to follow through and take action.
  2. Sustaining a culture of continuous improvement and innovation
    1. Have semi-annual or annual reviews from the teams in a departmental meeting that is devoted exclusively to planning/implementation.
    2. Bring in deans or the provost or chancellor when the reviews occur.
    3. Make reviews a gala celebration of new plans/directions. Have extra special foods, drinks, dessert.
    4. Success will reinforce efforts and will lead to an acceleration of ideas and improvements.
  3. As a department, protect your chairs, your innovators, and their families.
    1. Create special support mechanisms to maintain their other activities, especially research. This might include a post doctoral fellowship, extra discretionary money for research, and a significantly reduced teaching load. These efforts help ensure that their salaries do not suffer due to ultimate loss of summer salary based on grants, if they make the extra commitment to be chair. It also makes the chair's position much more appealing to qualify faculty who will succeed him or her.
    2. To be able to continue to develop and expand on early successes, you need to have long term stability in the leadership and in the training of the group. It takes time to build really significant successes, efficiency skills and a whole group commitment to make it work.
    3. Most people will only give you one chance. If you fail to support the early successful leaders, few will want to invest the time and effort needed to gain the technical competence to make significant innovation happen in the future. This principle applies at all levels of administration.
  4. Being comfortable and effective as chair
    1. Be yourself
      1. Define your principles of operation at your first staff meeting if your department does not have its operating principles in place yet.
      2. Create some excitement-- goodies are very helpful.
      3. Be a little generous
    2. Keep expectations about you low. Then seek to exceed them.
    3. Read and use the book, The Human Touch by William Arnold and Jeanne Plas (1993)
      1. It contains ten excellent principles of operation outlined earlier.
      2. It will remind you to focus on problem processes, not people.
      3. The book will remind you that when people present you with a problem process, they almost always know how to solve it. Ask them for ideas, then give them the power to implement their ideas.
    4. Remember your department is faculty and staff. Everyone in the organization is of value. Find those valuable characteristics in your people and support and encourage them. Encourage everyone to participate in the planning process.
    5. Learn the support resources of the University and use them when needed. At the University of Wisconsin- Madison
      1. The Office of Quality Improvement with Maury Cotter and Kathleen Paris is excellent for helping you in planning, leveling or reducing workloads, and achieving greater efficiency.
      2. The U.W. Foundation can help you in fund raising.
      3. Steve Pilster-Pearson of the Employee Assistance Office is excellent for helping with personnel problems.
  5. Watch carefully and participate in your Department's every hiring opportunity and management of its financial resources.
  6. Surrender to the fact that life is not always fair. This liberates us from feeling sorry for ourselves and encourages us to do the very best we can with what we have. It is our challenge.

 

References

 

Arnold, W.W. and Plas, J.M. (1993). The human touch. New York: Wiley & Sons.

Barker, Joel. (1990). Discovering the future: The business of paradigms.(video). Minneapolis, MN: Charthouse International Learning Corp.

Keller, George. (1983). Academic strategy: The management revolution in American higher education. Baltimore: Johns Hopkins University Press.

Mining group gold. (video). (1992).Carlsbad, CA: CRM Films. 

University of Wisconsin-Madison. (1995). A vision for the future: Priorities for UW-Madison in the next decade. Office of News and Public Affairs (For copies, call 608-262-3571). 

 

Appendix A

Department of Zoology

Strategic Planning Agenda

Saturday, April 8, 1995

McKay Center, UW Arboretum

8:30 a.m. Coffee, rolls and other goodies

8:45 a.m. Welcome and Overview of the Day; Review of Operating Principles

Warren Porter, Chair Department of Zoology

Kathleen Paris, Consultant, Office of Quality Improvement

9:00 a.m. Warm-Up Question: What do you hope to accomplish today?

9:15 a.m. Video: The Business of Paradigms

10:00 a.m. Break

10:15 a.m. Campus Plan

10:30 a.m. Who Are Our Primary and Secondary Customers?

10:45 a.m. Discuss Proposed Departmental Vision

11:05 a.m. Review Department Survey Results: Strengths, Weaknesses, Opportunities, Threats

11:25 a.m. Visioning: Describe the ideal Department of Zoology at the University of Wisconsin-Madison in the year 2000

12:00 - 1:30 p.m. Lunch

1:30 p.m. Complete Visioning Process

2:30 p.m. Break

2:45 p.m. What Strategic Actions or Directions Will Make Our Vision a Reality?

4:30 p.m. Adjourn

If you would like to attend this Departmental retreat, please contact Tammi Kuhl at

262-1087 to make a reservation. Hope to see you there!

 

Appendix D

Strategic Planning Committee For Improving Instruction

Department of Zoology

8 April, 1997

 

Members: Jeff Baylis, Deric Bownds, Jim Bruins, Stanley Dodson, Jack Hailman, Jeff Hardin, Jean Heitz, Tony Ives (co-Chair), John Magnuson, Marion Meyer, Jim Pawley, Nancy Raffetto, David Sonneborn, Karen Steudel, Tony Stretton, Monica Turner (co-Chair)

Areas of Responsibility (subcommittees)

  1. Undergraduate curriculum
  2. Undergraduate advising/resources
  3. Graduate curriculum
  4. Improving faculty teaching

Modus Operandi

  1. Group brainstorming (Dec. 1995)
  2. Subcommittee development of "Specific Plans" (Feb. 1996)
  3. Implementation (March 1996 to present)
  4. Group brainstorming (March 1997)
  5. Individual development of "Specific Plans" (March - April 1997)

"Specific Plans"

  1. Title and brief description
  2. Names of primary individuals
  3. Problem statement
  4. Goals
  5. Specific actions and timetable

 

Critical Components to the Planning Process

  1. Brainstorming to break inertia - the cathartic approach
  2. Involve a diversity of people - cut across normal committee boundaries
  3. Specific Plans - timetables with names attached
  4. Follow-up and evaluation

 

 

 

Appendix D

Strategic Planning Committee For Improving Instruction

Specific Plans Initiated in 1996

Summary Update: 7 April, 1997

Activity

Primary Individual

Timetable

Status

GRADUATE EDUCATION

 

 

 

Establish graduate student advisor

Dodson

Implemented Fall 1996

 

Colloquium as 1-credit course, ZOO 777

Dodson

Spring 1997

Divisional Committee declined as is; additional student work requested

Zoology Research Experience (677) as 1-credit course

Dodson

Implemented Fall 1996

Offered starting Spring 1997

Orientation/welcome activities for grad students

Turner

Initiated Fall 1996

First grad student/faculty lunch held on Sept. 27, 1996

Grad student distinguished speaker

Turner

Initiated Fall 1996

First speaker invited Spring 1997 (John Terborgh)

Redesign grad student progress forms

Dodson

Spring 1997

In subcommittee

UNDERGRADUATE EDUCATION

 

 

 

Course B's for undergraduates

Steudel

Completed Spring 1996

 

Prioritize courses for TA support based on increasing enrollment needs

Bruins, Baylis

Initiated Spring 1996

Continuing; additional new TA support obtained from Deans; record number of TA FTEs in 1996!

Zoology undergraduate advising

Meyer, Bownds, Blair

Transition during 1996-97 Academic Year

Round-robin assignment of advisees initiated; advising handbook being revised

Undergraduate jobs board

Raffetto

Initiated Spring 1996

 

Integrative Topics Course

Raffetto

Explored Spring 1996

No faculty volunteers

New topics course: This week in Zoology, Zoo 258, 285 (Honors)

Pawley

Initiated Spring 1997

Needs to be designated as a breadth course

Open house for undergraduates

Pawley

Develop structure in Spring 1996

 

Undergraduate Zoology Club

Raffetto

Initiated Spring 1997

Building involvement

TEACHING SKILLS

 

 

 

Inviting Departmental colloquium speakers to talk about teaching

Heitz, Meyer

Explore Spring 1996

Support for several colloquia per year on teaching; implemented informally by requests for colloquium speakers

Peer groups and faculty exchanges for improving teaching

Ives

1996-97

Trial run was successful; further development in progress

Teaching skills web page connection

Hailman

Spring 1997

Hailman is currently on sabbatical

 

Appendix D

Focus was placed on the key areas remaining from last year, including undergraduate curriculum, enhancing communications with undergraduate majors, developing mechanisms to foster improved teaching in Zoology courses, and establishing criteria for evaluating the success of the specific plans in addressing their stated goals.

Specific Plans Initiated in 1997

Activity

Primary Individual(s)

Timetable

UNDERGRADUATE EDUCATION

 

 

Offer centralized opportunity for advising

Pawley

Approve plan in principle in May 1997; implement in September 1997

Enhance contact with undergraduate majors: a: Evaluate advising via e-mail poll

Blair, Pawley

Implement in Fall 1997 after advising

b. Develop/maintain regular e-mail contact with majors

Raffetto

First contact in Spring 1997

c. Prepare and distribute flyer about zoology major to all students in intro courses

Raffetto, Heitz

Spring 1997 distribution to all sections of Zoology 101, Biology 151/152, and Biocore

Develop workable data base of majors

Kuhl, Raffetto, Bruins

Check with DoIT in May 1997, begin using list regularly in Fall 1997

Identify Bascom courses in Zoology

Stretton-IP

 

Foster new/more interactions between undergrads and faculty using Undergraduate Zoological Society

Raffetto

Beginning in Spring 1997; ideas include faculty speakers for UZS meetings; departmental open house for potential majors; environmental activity

Investigate changes in honors program

Sonneborn

Adjust format of Zoology 380 (Honors Seminar) to include presentations by seniors to juniors on choosing thesis in Fall 1997

Evaluate undergraduate degree requirements and determine if changes are needed

Baylis

 

Evaluate course offerings and update the Bulletin

Stretton-IP

 

Identify new courses needed as part of our curriculum

Stretton-IP, Baylis, Ives, Hardin

 

TEACHING SKILLS

 

 

Improve awareness about and encourage participation in campus-wide opportunities for improving skills

Pawley, Meyer, Heitz, Raffetto

Identify interested faculty and develop recognition mechanisms in May 1997; edit/distribute announcements Fall 1997

Investigate whether to initiate a system within the department for improving teaching

Ives

Begin discussions with faculty in Spring 1997; reach decision in Fall 1997

Improve staffing in elementary courses

Stretton-IP

Prioritize course offerings to determine whether some can be offered less or dropped to free faculty for elementary courses in Spring 1997

Consider fate/use of student evaluations

Sonneborn

Have department consider report filed with Faculty Senate in Fall 1997

Evaluate distribution of teaching effort within the department

Bruins, Kuhl

Summary (1990-present) by May 1997

Share experience in implementing new approaches to teaching

Magnuson

presentation to interested faculty in Fall 1997

 

Appendix D

 

Strategic Planning Committee For Improving Instruction

Specific Plans Initiated in 1997: Example

 

Improving Undergraduate Education

by Increasing Contact with Undergraduate Students

 

DESCRIPTION - EVALUATE ADVISING

Names: Blair, Pawley

Problem: We have not contacted students to evaluate how well our advising program is serving their needs.

Goal: Conduct an e-mail poll of juniors and seniors about how well we are meeting their needs

Actions/Timetable: We have an e-mail list of the 320 Zoology majors. We need to (1) construct a questionnaire to send out, (2) determine the method for collecting and organizing the data that will be returned. Target date: Fall 1997, just after the advising period

Evaluation: Effectiveness of effort will be measured by size of student response and quality of suggestions received.

 

DESCRIPTION - DEVELOP/MAINTAIN REGULAR E-MAIL CONTACT WITH MAJORS

Names: Raffetto

Problem: The department needs to communicate with majors in a timely fashion and on a regular basis to advise them of opportunities and make them feel more a part of the department.

Goal: Develop and maintain regular e-mail contact with our majors

Actions/Timetable: The e-mail list is now available for use as the need arises. First contact will be Spring 1997, announcing the formation of the Undergraduate Zoological Society.

Evaluation: Effort will be evaluated by soliciting student feedback on getting announcements via e-mail.

DESCRIPTION - ENCOURAGE STUDENTS TO DECLARE MAJORS EARLIER IN THEIR UNDERGRADUATE CAREER

 

Names: Raffetto, Heitz

Problem: Students often wait until their junior or senior year to declare their major in Zoology, and thus do not receive the advising they need during their initial years in college. The department needs to encourage potential majors to contact an advisor in their freshman/sophomore years.

Goal: Prepare a flyer about the zoology major requirements and distribute to all students in the introductory courses.

Actions/Timetable: Raffetto and Heitz will prepare and distribute the flyer to all sections of Zoology 101, Biology 151/152, and Biocore during Spring 1997.

Evaluation: Effort evaluated by noting whether students start declaring major earlier, and whether advising load due to freshmen/sophomores increases.

 

Appendix E

MEMO

15 April 1996

To: Department of Zoology faculty and staff

From: Zoology Department Rewards Committee: Jim Kitchell and Steve Carpenter (Co-chairs), Sara Zoran, Dianna Padilla, Russ Attoe, and Bill Bement

Re: Committee Report and Recommendations

Below is an outline of the consensus of our discussions and the core components of our report. The specific recommendations are operational and strategic. They should be viewed as guidelines rather than rules and can be accomplished within the immediate future.

 Goal: Establish guidelines for a reward system that supports and encourages professional development for Zoology Department faculty and staff.

Recommendations:

  1. Faculty and staff should prepare a one-page summary of major accomplishments as part of an annual activities report. Each memberof the faculty or staff should be fully aware of the steps involved in the evaluation process. Each should be appraised of that assessment in an annual performance review meeting with the committee and/or supervisor conducting the review.
  2. The committee recommends a general reward system based on a sliding scale of allocation between Cost-of-Living Adjustments (COLA) and Merit Adjustments. As summarized in Figure 1 (attached), we encourage a system designed to provide strong support to junior faculty and staff in those years when the total departmental base adjustments are modest. For example, if the total base adjustment is 1%, we recommend that two thirds of that (0.67%) be allocated to COLA and the remaining one third to merit. If and when base adjustments increase above a threshold (e.g., 1.5%), merit awards increase while COLA remains a constant percentage of salaries (e.g., 1.0%). This practice may be modified to account for allocation directives from the Legislature or the Dean.
  3. We recommend a reward strategy based on across-the-board dollar awards instead of those based on percentages of individual base salaries. This recommendation derives from the view that exceptional effort should be recognized without regard to rank or seniority. Awards would be stratified on the basis of meritorious accomplishment in each area of responsibility. The table below offers an example for faculty. An analogous strategy would be pursued for staff whose primary responsibilities include teaching or research. Service activities are expected of both faculty and staff.
  4. Encourage "Awards as rewards". We recommend the following three components as practices to be established and sustained
    1. Aggressively seek to nominate colleagues for appropriate all-campus, national and international award competition(s).
    2. Create an intra-departmental awards system. Given that research accomplishments carry their own rewards at the national and international level, we should develop "named" awards for less well-recognized activities in teaching, undergraduate research, exceptional service, etc.. Each of these would be accompanied by a cash award (e.g., $100-$500) scaled by the resources available and the number of awards developed. All members of the department are eligible; faculty, academic staff, classified staff and students. The annual Staff Recognition Luncheon seems an appropriate venue for identifying the recipients.
    3. Appoint a standing Awards Committee comprised of both faculty and staff members. This committee would be responsible for creating a calendar of nomination deadlines and identifying nominees. The committee would also delegate responsibility for assembling and submitting the required materials.
  5. Empower the Chair of Zoology to facilitate 4A-C. This implies that we set aside a share of each year's allocation to the Department and give the Chair both the opportunity and the means for providing special recognition through use of appropriate resources. As represented in Figure 1, the special recognition awards described in 4B may require that the Chair employ endowment funds in years when base adjustments are modest.

 

 

 

Appendix F

 

Financial Resources Committee

Summary of Four Major Goals and Broad Actions (sub-goals) to Accomplish Each

Department of Zoology

April 16, 1997

 

A) ESTABLISHING FUNDING FRAMEWORK

Subcommittee members are Rob Bleiweiss, John Kirsh, and Gerry Schatten.

 

One-Year Goals

 

2. Improve the appearance and content of the department's annual report.

The annual report is a good start toward advertising our strengths and goals, but needs improvement: minimally it should be done in color, and designed and executed by professionals. Such professionalism will be even more important to producing an effective fund-rasing brochure. An annual, well-catered alumni-faculty social night, which might include a brief and entertaining presentation of our specific departmental aspirations and accomplishments, should be implemented to reinforce the messages of our publications, particularly the annual report.

 

3. Host an alumni-faculty social event to "advertise" further our requirements and goals.

A First Annual Alumni Night should be scheduled for the coming academic year, to be held immediately after or co-incident with publication of the next annual report.

 

4. Create an initial fund through faculty contributions.

We should immediately establish the faculty-donation fund, based on a pledge of 1% of salary for each of three years. Showing faculty (and staff) dedication to our cause(s) is clearly important, but we are already vastly over committed. However, while few of us have any discretionary time we all have at least some discretionary cash. If each faculty member contributed just 1% of his or her salary, this would establish a fund of $16,000 in one year , and of $50,000 in three. This contribution would certainly send the strong message to potential donors that we as a department care. The idea of faculty donations is not a new one, but it has greater urgency now than ever before.

 

5. Charge the Chair to engage in vigorous solicitation of donors on a personal level.

At the same time, the Chair should meet with administrators of the Foundation to determine exactly who may be approached as well as their backgrounds and histories of giving- and then establish a regular, ongoing program of personal contacts.

6. Approach the College for seed-money and advice during the first year of campaigning.

Because we have few resources for making any initial outlays, the College should then be approached for seed-money to help finance our report, fund-raising literature, entertainment of alumni, and donor-contact costs; this L&S contribution would be matched by the 10% surcharge on faculty 101 accounts. If we are successful in raisingcapital the first year, all such expenses can be met in the future from donated funds or the interest on them.

The College should also be asked to allocate up to 50% time of one of its four development personnel during the first year to help us in identifying and soliciting from potential contributors. Given that the department's initiative in determining its future is apparently seen as a "demonstration projects" on campus, we believe that neither of these request (for seed money and development personnel) is unreasonable.

 

Two to Three Year Goals

1. Set spending priorities.

2. Investigate what other universities do to raise funds.

3. Look at all money the department has and make a list of it and what it can be used for.

4. Investigate fund for building maintenance.

5. Investigate funds for improving and upgrading laboratory facilities.

6. Investigate funding for a new building.

Three to Five Year Goals

7. Set 3-5 year target for revenues.

8. Set up funds to fix and maintain Noland Hall, particularly the water pipes.

 

B) GET RESEARCH PROPOSALS

Subcommittee members are Dan Leland and Liz Vinje.

One to Three Years Goals

1. Evaluate, modify document "Expediting Grant Proposals".

2. Investigate private sources for research grants.

3. Create pool of information about individual and joint grant opportunities.

4. Create pool of information that disseminates information on successful grand??? proposals.

C) RAISE FUNDS TO MEET PERSONNEL NEEDS

Subcommittee members Pam Henderson and Ted Garland.

One to Three Year Goals

1. Create endowed chairs in department.

2. Investigate funding a staff position for fund raising.

3. Investigate funding a staff position for a computer expert

4. Investigate funding a staff position for a grant expediter.

5. Investigate funding a sponsor for funding colloquia.

6. Investigate funding for undergraduate research support.

7. Find funds for personnel development: sabbatical, courses etc.

8. Set up educational summer courses taught by the Department of Zoology

(see Management Institute example).

9. Identify means of helping untenured faculty obtain research support (use extradepartmental support? Should we have an application process?)

Three to Five Years Goals

10. Create more funds to support graduate students in RA's , TA's scholarships. Look into foundations, trust funds and supplementing graduate TA hours to reduce half time hours from 12 to 9 hours.

D) DEPARTMENT AS A "BUSINESS"

Subcommittee members are Warren Porter and Seth Blair.

One to Three Years Goals

Small Projects

1. Find an interim solution for advertising and selling products, a long term goal is to have a catalog. The idea was to send out something with the annual report.

2. Create a fund raising brochure.

3. Find advertising for the annual report.

Large Projects

4. Find private donors.

5. Link with UIR, University Industry and Research Consortium, for funds and self advertising.

6. Set up an Alumni/Departmental social event to link and build relationship with alumni.

7. Offer departmental short courses to the community, businesses, school teachers alumni etc.

 

Three to Five Years Goals

8. Find fund raising products and develop a catalog for selling products.

9. Identify and target business donors. Assign departmental members to potential donors.

10. Find corporate sponsors.

11. Identify a liaison to the Alumni Association.

 

Department of Zoology, University of Wisconsin-Madison, Strategic Plan, 1995-2000